Integrate Wavenet's Video KYC
Our Impact
Trained on diverse facial variations and ID formats, our robust solutions have made us achieve these numbers.
5 lakhs +
daily calls
30+
total clients
96%
call success rate
24
Go live within 24 hours
75kbps
Optimized for low bandwidth
26%
Improved Application
Security
What makes Wavenet's
RC API different from
competitors
Go Live in a Day
Flag users coming from restricted zones
70 kbps video call support
95% accurate face match, liveness and live location detection results (AI robustness)
Real Time Dashboard – Live insights to managers on calls, traffic and agent activity
White Labeled and Customizable solutions
In built intelligent queuing system and scheduling mechanism to handle peak load
Boost Your Conversions with Our Features
Live Photo Capture
Capture documents, signatures,and selfies, choosing the best from multiple shots.
Live Face Match
Real-time face match with documents, supporting PAN, Aadhaar, Voter ID, etc.
VPN & IP spoofing check
Whitelist countries, block unauthorized access and detect VPNs/IP spoofing.
In-built queue and scheduling
Built-in queuing shows position, wait times, and allows call rescheduling.
Live Location Capture
Records accurate live location, allows agents to re-capture, and flags suspicious calls
Multilingual Support
Switch to your preferred language with support for 9 languages.
SChat Support
Integrated chat for communication, quick assistance, and resolving queries during issues.
Whitelabelled Solution
Tailored to business themes, ensuring a seamless, on-brand experience
VKYC 360 Dashboard
Real-time call insights ensure 100% coverage of agent activity.
Trusted Choice of Top Players
FAQs
What is How does Wavenet's Video KYC solution handle high call Volumes?
Wavenet'sVideo KYC solution features a robust queueing and
scheduling mechanism to manage high call volumes
effectively. It prioritizes reconnecting with customers
who dropped or missed calls, ensuring they are connected
to an agent on a priority basis.
What is What happens if a customer misses their scheduled Video KYC call?
Customers can reschedule their call according to available
slots and their convenience. When they return at the
scheduled time, they will be connected to an agent on a
priority basis.
What is How can admins optimize operations using Wavenet's Video KYC solution?
Artificial Intelligence as a Service (AIaaS) is a
relatively Admins have access to live traffic updates and
real-time call trends, enabling them to optimize
operations based on current data.
What is What is the minimum internet bandwidth required fro a Video KYC call?
Wavenet's Video KYC solution supports video calls at a
minimum bandwidth of 70kbps. Video KYC solution supports
video calls at a minimum bandwidth of 70kbps. Video KYC
solution supports video calls at a minimum bandwidth of
70kbps. Video KYC solution supports video calls at a
minimum bandwidth of 70kbps.
What is How does the V-CIP application ensure secure access?
The V-CIP application prevents connections from IP
addresses outside India or spoofed IP addresses. It
utilizes IP spoofing and VPN checks to ensure all
connections are legitimate and secure.
What is How is Aadhaar verification handled?
The V-CIP application verifies that the offline Aadhaar
XML file or Secure QR Code was generated within three
working days before the V-CIP date and includes an
auto-expiry check for Aadhaar XML files.
How does the V-CIP application ensure interactions are real-time and not pre-recorded?
To ensure real-time interactions, the sequence and type of
questions, including liveness indicators, are varied. A
pool of mandatory and non-mandatory questions is used to
prevent pre-recorded responses.
What is How does the V-CIP application ensure accurate face recognotion?
An in-built face match API compares the live photo of the
customer with their PAN card and other OVDs like Aadhaar.
What is What security measures are taken to ensure the robustness of the V-CIP infrastructure?
The V-CIP infrastructure undergoes regular Vulnerability
Assessment, Penetration Testing, and Security Audits to
ensure robustness and end-to-end encryption capabilities.
Quarterly internal audits and annual external audits are
conducted to maintain compliance.
What is How is the location of the customer recorded during V-CIP?
TVideo recordings during the V-CIP process include live
GPS coordinates and date-time stamps. Additionally,
recorded videos and live-captured photographs are
watermarked with live locations and timestamps.
